Order Facebook and TikTok Digital Audiences

Ordering digital audiences on Facebook and TikTok works very similarly to the process we have in place for Programmatic Orders.

  • Use the Audience Selector tool to extract the postal code file of the audiences you want to target digitally through Facebook and/or TikTok.
  • Navigate to the Exported Audiences screen to view your recently created audience and click on the Order Programmatic button.

For Facebook Orders:

  • In the Platform dropdown select Facebook.
  • Enter your Facebook Business Account Number and the Event Date and Time for the custom event that you want the audience generated for.
  • Click on Next to view a summary of the order.
  • Click on Submit to send the order to IntelligentVIEW. The order may take 1-3 full business days before being displayed in your Facebook Business Account.

For TikTok Orders:

  • In the platform dropdown select TikTok.
  • Enter your TikTok Business Account Number.
  • Click on Next to view a summary of the order.
  • Click on Submit to send the order to IntelligentVIEW. The order may take 1-3 full business days before being displayed in your TikTok Business Account.

Notes:

  • Facebook and TikTok Order history cannot be viewed in the listview of Programmatic Orders.
  • Since this is a value-added feature, users have to subscribe to be able to receive the audiences to their accounts. Please contact your CiG Account Manager for more details on pricing and subscription packages.