General / Support FAQs

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Can I use intelligentVIEW without having customer data?

Yes, intelligentVIEW is fully equipped to work without your customer data. With rich datasets on hundreds of brands, consumer behaviors, expenditures, and demographics, you can easily build custom audiences tailored to your needs.

For those looking to leverage their own data, intelligentVIEW also offers intuitive audience-building tools. These tools enable non-technical users to securely cross-tab your data attributes, creating highly targeted audiences with ease. Whether you’re using our data or yours, intelligentVIEW empowers you to make smarter, data-driven marketing decisions.

Can I get access to the data behind intelligentVIEW for modeling and powering internal dashboards?

Gain full access to 30,000+ consumer attributes and regular updates, delivered in a relational database structure via Snowflake sharing. For a flat fee, supercharge your intelligentVIEW subscription and fuel your advanced analytics with seamless, on-demand data integration.

How long does it take to get up and running with intelligentVIEW?

You’ll receive a welcome email with login details on day one, giving you immediate access. Our Quick Start guides and How-To resources help you hit the ground running, while our full onboarding, training, and program support are tailored to your team’s schedule over the next 16 weeks.

Do you offer a free trial?

We understand that committing to a new platform like intelligentVIEW can feel like a big step, especially since it’s a unique solution. While we don’t offer a free trial, we provide a 4-month risk-free opt-out period on annual contracts. During this pilot phase, you’ll receive up to 40 hours per month of program and consulting support, ensuring you get the most out of the platform.

To help you get started, we’d be happy to set up a demo using your own data. You’ll receive detailed reports to share with your team and agency partners, giving everyone a clear view of intelligentVIEW’s value.

Do I need IT resources to get started?

No integration, no hassle—intelligentVIEW is a fully cloud-based platform, ready to empower marketers from day one.

How does intelligentVIEW pricing work?

Simple, Transparent, Subscription-Based Pricing

Out of the box, our subscription plans meet all of your needs with pricing based on number of users. Your subscription can be customized, adding in other data and features to meet your specific marketing needs. Explore our flexible plans or contact our sales team to find the perfect solution for your business

What do I do if I forgot my password or need to change my password?

Go to the login screen and click on the forgot password link. Enter your username (email address) and an email with instructions on how to reset will be sent to you.

Can I add my store locations to Google Maps™ in intelligentVIEW?

Yes. Contact your CSM for more information.

How do I sign in and out of intelligentVIEW?

To log in, open a browser window (preferably Chrome) and go to intelligentVIEW.ca.

Enter the username and password provided by CiG. You will be required to reset your password on your first login to the system.

To sign out, click the gear icon in the top right corner of the intelligentVIEW homepage. Click to end your session.